Shipping Policy

Clear fulfillment timelines, carrier partnerships, and delivery standards for NG Peptides orders.

36-Hour Dispatch FedEx 2-Day Air

36-Hour Dispatch

The majority of orders are processed and dispatched within 36 hours of purchase.

FedEx 2-Day Air

All residential orders within the United States are shipped via FedEx 2-Day Air service.

Shipping Protection

Optional shipping protection is available at checkout to safeguard against transit loss or damage.

Fulfillment

Order Processing

The majority of orders are processed and dispatched within 36 hours of purchase.

If your order has not been dispatched within this timeframe, please contact our support team. In most cases, delays are due to stock availability or backordered items.

Shipping Method

All residential orders within the United States are shipped via FedEx 2-Day Air.

Carrier Transit

Carrier Responsibility & Delays

Once an order has been dispatched and handed off to FedEx, NG Peptides is no longer responsible for shipping transit times.

While we are not liable for delays caused by the carrier, we are happy to assist by contacting our FedEx representative to help investigate delayed shipments when possible.

Coverage

Lost, Delayed, or Damaged Packages

NG Peptides is not responsible for packages that are lost, delayed, or damaged during transit by FedEx.

Shipping protection must be selected at checkout for coverage. Orders without shipping protection are not eligible for reimbursement or replacement in the event of loss, delay, or damage.

Important Notice

By placing an order with NG Peptides, you acknowledge and agree that once your package is transferred to FedEx, all liability related to shipping, delivery delays, or transit damage transfers to the carrier.